Privacy policy

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This Privacy Policy explains how Arcanum Graphics LLC, doing business as Canvas Paint Party USA ("we," "us," or "our"), collects, uses, and protects your personal information when you visit or make a purchase from canvaspaintparty.com (the "Site").

Who we are
Arcanum Graphics LLC (Canvas Paint Party USA), West New York, New Jersey, USA. Questions about this policy can be sent to info@canvaspaintparty.com. Our store is hosted on Shopify.

Information we collect

  • Information you provide: your name, email address, shipping and billing address, phone number (if provided), order details, and any images, text, or design details you share for custom orders.
  • Payment information: payment is processed by our payment providers through Shopify. We do not store your full card number.
  • Information collected automatically: when you browse the Site, we and our providers may collect device and usage data such as your IP address, browser type, pages viewed, and referring links, through cookies and similar technologies.

How we use your information
We use your information to: process, fulfill, and ship your orders (including custom design work); communicate with you about orders, sketches, pickups, and support; provide customer service; operate and improve the Site; send marketing messages where you've opted in (unsubscribe anytime); detect and prevent fraud; and comply with legal obligations.

How we share your information
We do not sell your personal information. We share it only with parties that help us run our business: Shopify (hosting), payment processors, shipping carriers (USPS, UPS, FedEx), service providers (email, analytics, operations), and authorities where required by law.

Cookies
We use cookies and similar technologies to keep the Site working, remember preferences, understand usage, and support marketing. You can control cookies in your browser; disabling some may affect how the Site works.

Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as targeted advertising or the "sale" or "sharing" of personal information. Email info@canvaspaintparty.com to make a request; we'll respond per applicable law and won't discriminate against you for exercising these rights.

Data retention
We keep your personal information as long as needed to fulfill orders, provide support, and meet legal, accounting, and reporting requirements.

Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy
Our Site and products are intended for adults. We do not knowingly collect information from children under 13. Contact info@canvaspaintparty.com and we'll delete any such information.

Third-party links
Our Site may link to third-party sites or tools (such as our Etsy and Amazon stores). We aren't responsible for their privacy practices; please review their policies separately.

Changes to this policy
We may update this policy from time to time. Changes take effect when posted to this page, with an updated effective date.

Contact us
Questions or requests about your privacy? Email us at info@canvaspaintparty.com.